Privacy Policy

Privacy Policy

Last updated: [Insert Date]

Essential Skills for Primary Care we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our website, purchase CPD courses, or interact with our services.

We comply with the UK GDPR, the Data Protection Act 2018, and all relevant UK privacy legislation.

1. Who We Are

Essential Skills for Primary Care Website: https://essentialskillsforprimarycare.co.uk (essentialskillsforprimarycare.co.uk in Bing)

Email: info@essentialskillsforprimarycare.co.uk

We provide online CPD training for healthcare professionals.

2. What Personal Data We Collect

We collect the following information when you use our website or purchase a course:

Information you provide

  • Name
  • Email address
  • Billing address
  • Payment details (processed securely by Stripe/PayPal — we never see full card numbers)
  • Course enrolment details
  • Messages sent via contact forms or email

Information collected automatically

  • IP address
  • Browser type
  • Device information
  • Pages visited
  • Cookies and analytics data (Google Analytics, Stripe, WooCommerce)

Account information

If you create an account to access CPD courses:

  • Username
  • Enrolled courses
  • Progress and completion data (Tutor LMS)

3. How We Use Your Data

We use your information to:

  • Provide access to CPD courses
  • Process payments securely
  • Send course confirmations and receipts
  • Track course progress and completion
  • Provide CPD certificates
  • Improve our website and services
  • Respond to enquiries
  • Send optional updates or newsletters (only with your consent)

We do not sell or share your data with third‑party marketers.

4. Legal Basis for Processing

We process your data under the following lawful bases:

  • Contract: to deliver the CPD courses you purchase
  • Consent: for email marketing or optional communications
  • Legitimate interest: to improve our services and protect our website
  • Legal obligation: for accounting, tax, and regulatory compliance

5. How Your Data Is Stored

Your data is stored securely using:

  • Encrypted servers
  • Secure payment gateways (Stripe/PayPal)
  • Password‑protected LMS accounts
  • SSL encryption across the website

We retain data only as long as necessary for CPD delivery, legal compliance, or account management.

6. Sharing Your Data

We only share your data with trusted service providers who help us operate our website:

  • Stripe / PayPal (payment processing)
  • Tutor LMS (course delivery)
  • WooCommerce (order management)
  • Email providers (transactional emails)
  • Analytics tools (Google Analytics)

These providers comply with GDPR and use your data only to deliver their services.

We do not share your data with advertisers or unrelated third parties.

7. Cookies

Our website uses cookies to:

  • Enable login and course access
  • Improve site performance
  • Analyse visitor behaviour
  • Process payments securely

You can manage or disable cookies through your browser settings.

8. Your Rights

Under UK GDPR, you have the right to:

  • Access your personal data
  • Correct inaccurate data
  • Request deletion of your data
  • Restrict processing
  • Object to processing
  • Request data portability
  • Withdraw consent at any time (for marketing emails)

To exercise these rights, email: info@essentialskillsforprimarycare.co.uk

9. CPD Course Data

When you enrol in a course, we store:

  • Course progress
  • Completion status
  • Assessment results
  • Certificates issued

This is required to deliver CPD training and maintain accurate records.

10. Payment Security

All payments are processed by Stripe or PayPal using industry‑standard encryption. We never store full card details on our servers.

11. Children’s Privacy

Our CPD courses are intended for adults. We do not knowingly collect data from individuals under 16.

12. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on this page.

13. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, contact:

Email: info@essentialskillsforprimarycare.co.uk Website: https://essentialskillsforprimarycare.co.uk (essentialskillsforprimarycare.co.uk in Bing)